Expert Emergency Flood / Water Damage Extraction, Drying and Restoration In Fort Wayne.

Flooded / Water Damaged? Call Referral at 260-483-4383  24/7/365 to talk to a live IICRC Master Certified Water Restorer.  Then click here for Emergency Steps to minimize water damage.

We are sorry if you have experienced water damage.  It is never something you want to happen nor plan for.  Thankfully Referral Cleaning & Restoration can help you restore your home / business so your life can return to normal ASAP.  Call Referral 24/7 at 260-483-4383 for immediate assistance.  You probably have many questions and want to make sure your home is clean and dry for your families health and to protect your financial investment in your home.  On this website you will find answers to many Frequently Asked Questions and information to help you choose a reputable, experienced, caring restoration company.

If you have any of the following questions, click it to find the answer:

  • Will mold grow?
  • Do I have to get new carpet?
  • Does the bottom of my drywall need cut out?
  • How long will it take to dry?
  • Will it dry on its own?
  • Will my insurance cover restoration?
  • How much will water damage restoration cost?
  • What restoration company should I call?  Are they all the same?
  • Why should I call Referral Cleaning & Restoration?
  • How can I prevent water damage from happening?
  • What steps should I take after a water damage emergency?

When water damage occurs, you need to make a decision quickly of who to choose to restore the damage.  Here are reasons you can Trust Referral Cleaning & Restoration:

Experience-  Referral has been a local, family owned and operated business in Fort Wayne since 1977.  We are not rookies, we have successfully restored hundreds and hundreds of water damages in Fort Wayne / Allen County.

Reputation- Referral is recommended by local realtors, flooring stores, plumbers and insurance agents.   Referral has been a member of the BBB Better Business Bureau since 1982 with an excellent record.  Referral has won 1st place in the Fort Wayne Newspaper Reader Choice Award and Angie’s List Super Service Award.  You can read glowing reviews from our clients on Google, Yelp or Facebook or watch video testimonials on our YouTube Channel.

Training- Referral has attended several hands on water damage drying schools in the country where we earned our IICRC WRT Water Restoration Technician and ASD Applied Structural Drying Certification.  Alan, our general manager continued on to earn a Master Water Restorer Certification from the IICRC.  In these courses, a house is literally flooded and during the week we learn the best way to dry the structure, flooring, walls and contents.  We learn how to properly use moisture meters.  We study psychometrics, the science of drying, to understand how and why things dry.

Restoration Focused– We have found there are 3 types of companies that are involved in water damage restoration.  1-  There are carpet cleaners who have the equipment to extract the excess water but don’t have the tools to properly dry affected materials.  This can result in mold, odor and an unhealthy environment.  2- There are contractors who like to come in and tear out anything that was wet and rebuild it.  This can result in high material and installation costs and extended reconstruction time.  3- There are companies like Referral who have the training, experience and tools to restore your home asap without unnecessary tear out and replacement of materials that simply need dried.

A+ Customer Service- Since water damage is never expected we respond to emergencies 24/7/365.  When you call us at 260-483-4383 you will speak to a real person, that is experienced in water damage, NOT a call center or an answering machine with a promise to call you back.  Referral stay in contact with you and help you through each step of the process from troubleshooting the cause of water damage, contacting a plumber, moving your furniture, extraction, drying, necessary repairs, cleaning, replacing furniture and working with your insurance company.  Water restoration can take several days and during this time we will treat your family and your home as our own.  Our goal is to get your home and life back to normal as soon as possible.

Tools- Proper tools are essential to water damage restoration.  Referral is equipped to handle your water damage.  Our box truck is stocked and ready to roll at a moments notice.  We have a warehouse with an inventory of 220 airmovers, 25 dehumidifiers, and other specialized equipment that is capable of drying floors, walls and the structure.  Our moisture detection meters and thermal imaging cameras allow us to do a thorough inspection so we know what is wet, if it is drying and when it is dry.